Emergencies

• Please call 9-1-1 or contact your nearest hospital administrator.

Health questions

• Please contact your health-care provider directly. You can also speak to a health-care professional any time of day or night by dialing 8-1-1 or visiting HealthLinkBC.

Online test booking

• To schedule an appointment at one of our labs using our new online booking service, please visit https://www.labonlinebooking.ca/.

Test results

• To sign up to receive results reports electronically contact Excelleris customer service at 1-866-728-4777 or support@excelleris.com.

Orders

• To add a test to an existing order, change a test priority or to obtain a test result by phone from our laboratories in Fraser Health, contact the ordering laboratory.
• To add a test to an existing order, change a test priority or to obtain a test result by phone from our laboratories in Providence Health Care, Provincial Health Services Authority, or Vancouver Coastal Health, please call 1-877-747-2522

Laboratory provider change request

• To update your health care provider information, please complete the provider change request form and email it to labphysupdates@phsa.ca.

Questions or comments?

• We want to hear from you. Please use the form below to contact us or email us at lmlabs@phsa.ca.